Refund policy
Return & Refund Policy
All Sales Are Final Because all Gravity Sports products are custom made-to-order, we do not accept returns or exchanges for reasons such as incorrect size selection, change of mind, or similar circumstances. Please review your order carefully before completing your purchase.
Damaged or Defective Items We stand behind the quality of our products. If your item arrives damaged or defective, please contact us within 30 days of delivery with the following:
- Your order number
- A clear photo of the damaged or defective item
Once verified, we will issue a full refund to your original payment method.
Return Shipping If a return is required for a damaged or defective item, return shipping costs are the responsibility of the customer.
How to Contact Us To report a damaged or defective item, please reach out to us at natehale@gravitysports.us and we'll get it sorted as quickly as possible.